We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the UK Data Protection Act 1998.

We collect information about you for 2 reasons: firstly, to process your balloon order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

1. your name
2. your address
3. your phone number
4. your email address
5. your credit/debit card details
6. details of what products you have ordered
7. your gift message and special instructions
8. the recipient's name
9. the recipient's address
10. how you heard about us

We will destroy the Credit Card information after about one month.

We want the information we hold to be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information that we hold will be held securely in accordance with our internal security policy and the law.

We don't use technology such as "cookie" to "remember" you each time you return, but do use a temporary "cookie" during the ordering process. This is essential, if you do not wish to enable your browser to support cookies in this way, or have a browser that does not support cookies, then please telephone us (see our Contact Details).

We may e-mail you for marketing purposes, but not more than once a year. If you wish to opt out of this, please tell us by email or telephone (see our Contact Details). We will not divulge your details to anyone else for their marketing or for any other purpose.

If you have any questions about our privacy policy, you should email us (see our Contact Details).